Privacy Policy

Last Updated: June 2026

Captain Plumber (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and communications.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us for plumbing services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit a contact form
  • Request service
  • Call our office
  • Send an email
  • Request an estimate
  • Subscribe to communications
  • Interact with our website

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Service address
  • Project details
  • Communication preferences
  • Any information you choose to provide

We may also collect certain technical information automatically through website analytics and tracking technologies.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages visited
  • Referring website information

How We Use Your Information

Captain Plumber may use collected information to:

  • Respond to inquiries
  • Schedule plumbing services
  • Provide estimates
  • Communicate regarding appointments
  • Improve website performance
  • Improve customer experience
  • Send service-related updates
  • Maintain business records
  • Comply with legal obligations

We only use information for legitimate business purposes related to providing and improving our services.

Text Messaging and SMS Communications

If you provide your phone number, you may receive phone calls, text messages, appointment reminders, service notifications, or follow-up communications related to your inquiry or requested services.

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out of text communications at any time by replying STOP or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and better understand how visitors interact with our website.

Cookies help us:

  • Improve website performance
  • Analyze traffic patterns
  • Understand visitor behavior
  • Enhance user experience
  • Support marketing and advertising efforts

Most web browsers allow users to manage or disable cookies through browser settings.

Disabling cookies may impact certain website functionality.

Google Analytics

Our website may use Google Analytics and similar tools to understand visitor behavior and improve website performance.

Google Analytics may collect information such as:

  • Pages visited
  • Session duration
  • Device information
  • Geographic region
  • Traffic sources

For more information about Google Analytics, visit:

https://policies.google.com/privacy

Advertising and Marketing Platforms

We may utilize advertising and remarketing services provided by third-party platforms, including Google, Meta (Facebook), and other marketing partners.

These services may use cookies, tracking pixels, and similar technologies to help deliver relevant advertising and measure campaign effectiveness.

Third-party providers may collect information in accordance with their own privacy policies.

Sharing of Information

Captain Plumber does not sell personal information to third parties.

We may share information when necessary with:

  • Service providers assisting our business operations
  • Marketing and advertising partners
  • Website hosting providers
  • Analytics providers
  • Legal or regulatory authorities when required by law

Information is shared only when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

Data Security

We take reasonable measures to protect the information we collect and maintain.

While we strive to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Users provide information at their own discretion.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the content, privacy practices, or policies of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

Children’s Privacy

Our services and website are intended for adults and homeowners seeking plumbing services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been submitted, we will take reasonable steps to remove such information.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of information when legally permitted
  • Opting out of certain communications
  • Requesting information about data usage

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

Captain Plumber reserves the right to update or modify this Privacy Policy at any time.

Changes become effective upon posting to this page.

We encourage visitors to review this page periodically for updates.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Captain Plumber

1140 Harmon Hills Rd
Dripping Springs, TX

Phone: (512) 676-8790

Email: andrewpearcelink@gmail.com

Website: https://www.captainplumbertx.com